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Case Study: Module 5 – Business Etiquette

Home Case Study: Module 5 – Business Etiquette

Business Etiquette

Module 1

Getting Started Business Etiquette
Workshop Objectives Business Etiquette

Module 2

Understanding Etiquette
Etiquette Defined
The Importance of Business Etiquette
Case Study: Module 2 - Business Etiquette

Module 3

Networking for Success
Creating an Effective Introduction
Making a Great First Impression
Minimizing Nervousness
Using Business Cards Effectively
Remembering Names
Case Study: Module 3 - Business Etiquette

Module 4

The Meet and Greet
The Three-Step Process
The Four Levels of Conversation
Case Study: Module 4 - Business Etiquette

Module 5

The Dining in Style
Understanding Your Place Setting
Using Your Napkin
Eating Your Meal
Sticky Situations and Possible Solutions
Case Study: Module 5 - Business Etiquette

Module 6

Eating Out
Ordering in a Restaurant
About Alcoholic Beverages
Paying the Bill
Tipping
Case Study: Module 6 - Business Etiquette

Module 7

Business Email Etiquette
Addressing Your Message
Grammar and Acronyms
Top 5 Technology Tips
Case Study: Module 7 - Business Etiquette

Module 8

Phone Etiquette
Developing an Appropriate Greeting
Dealing with Voicemail
Cell Phone Do’s and Don’ts
Case Study: Module 8 - Business Etiquette

Module 9

The Written Letter
Thank You Notes
Formal Letters
Informal Letters
Case Study: Module 9 - Business Etiquette

Module 10

Dressing for Success
The Meaning of Colors
Interpreting Common Dress Codes
Deciding What to Wear
Case Study: Module 10 - Business Etiquette

Module 11

International Etiquette
General Rules
Important Points
Preparation Tips
Case Study: Module 11 - Business Etiquette

Module 12

Wrapping Up

You must first complete Getting Started Business Etiquette before viewing this Lesson

Please sign up for the course before starting the lesson.

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