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Communication

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10 Soft Skills You Need

Module 1

Getting Started 10 Soft Skills You Need
Workshop Objectives 10 Soft Skills You Need

Module 2

What are Soft Skills?
Definition of Soft Skill
Empathy and the Emotional Intelligence Quotient
Professionalism
learned vs Inborn Traits
Case Study: Module 2 - 10 Soft Skills You Need

Module 3

Communication
Ways We Communicate
Improving Nonverbal Communication
Listening
Openness and Honesty
Case Study: Module 3 - 10 Soft Skills You Need

Module 4

Teamwork
Identifying Capabilities
Get Into Your Role
Learn the whole process
The Power of Flow
Case Study: Module 4 - 10 Soft Skills You Need

Module 5

Problem Solving
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementaion and Re-Evaluation
Case Study: Module 5 - 10 Soft Skills You Need

Module 6

Time Management
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
Case Study: Module 6 - 10 Soft Skills You Need

Module 7

Attitude and Work Ethic
What Are You Working For?
Caring for Others vs Caring for Self
Building Trust
Work Is Its Own Reward
Case Study: Module 7 - 10 Soft Skills You Need

Module 8

Adaptability/Flexibility
Getting Over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You're Worth Your Weight in Adaptability
Case Study: Module 8 - 10 Soft Skills You Need

Module 9

Self-Confidence (Owning It)
Confident Traits
Self-Questionnaire
Surefire Self-Confidence Building Tactics
Build Up Others
Case Study: Module 9 - 10 Soft Skills You Need

Module 10

Ability to Learn from
Wow, You Mean I'm Not Perfect?
Listen with an Open Mind
Analyze and Learn
Clear the Air and Don't Hold Any Grudges
Case Study: Module 10 - 10 Soft Skills You Need

Module 11

Networking
Redefine Need
Identifying Others' Interests
Reach Out
When to Back Off
Case Study: Module 11 - 10 Soft Skills You Need

Module 12

Wrapping Up

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