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Instruction on how to use

A Legal Overview Cont’d

Home A Legal Overview Cont’d

Workplace Diversity

Module 1

Getting Started Workplace Diversity
Workshop Objectives Workplace Diversity

Module 2

Understanding Diversity
Related Terms and Concepts
A Brief History
A Brief History Cont'd
A Legal Overview
A Legal Overview Cont'd
Case Study: Module 2 - Workplace Diversity

Module 3

Understanding Stereotypes
Stereotypes vs. Biases
Identifying Your Baggage
Understanding What This Means
Case Study: Module 3 – Workplace Diversity

Module 4

Breaking Down the Barriers
Changing Your Personal Approach
Encouraging Workplace Changes
Encouraging Social Changes
Case Study: Module 4 – Workplace Diversity

Module 5

Verbal Communication Skills
Listening and Hearing; They Aren’t the Same Thing
Asking Questions
Communicating With Power
Communicating With Power Cont'd
Case Study: Module 5 – Workplace Diversity

Module 6

Non-Verbal Communication Skills
Body Language
Body Language Cont'd
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Case Study: Module 6 – Workplace Diversity

Module 7

Being Proactive
Encouraging Diversity in the Workplace
Preventing Discrimination
Ways to Discourage Discrimination
Case Study: Module 7 – Workplace Diversity

Module 8

Coping with Discrimination
Identifying If You Have Been Discriminated Against
Methods of Reprisal
Choosing a Course of Action
Case Study: Module 8 – Workplace Diversity

Module 9

Dealing with Diversity Complaints as a Person
What to Do If You’re Involved in a Complaint
Understanding Your Role
Creating a Support System
Case Study: Module 9 – Workplace Diversity

Module 10

Dealing with Diversity Complaints as a Manager
Recording the Complaint
Identifying Appropriate Actions
Choosing a Path
Case Study: Module 10 – Workplace Diversity

Module 11

Dealing with Diversity Complaints as an Organization
Receiving a Complaint
Choosing a Response
Learning from the Complaint
Case Study: Module 11 – Workplace Diversity

Module 12

Wrapping Up

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