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Instruction on how to use

Self-Awareness

Home Self-Awareness

Emotional Intelligence

Module 1

Getting Started Emotional Intelligence
Workshop Objectives Emotional Intelligence

Module 2

What is Emotional Intelligence?
Self-Management
Self-Awareness
Self-Regulation
Self-Motivation
Empathy
Case Study: Module 2 - Emotional Intelligence

Module 3

Skills in Emotional Intelligence
How to Accurately Perceieve Emotions
Use Emotions to Facilitate Thinking
Manage Emotions
Case Study: Module 3 - Emotional Intelligence

Module 4

Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Case Study: Module 4 - Emotional Intelligence

Module 5

Non-Verbal Communication Skills
Body Language
It's Not What You Say, It's How You Say It
Case Study: Module 5 - Emotional Intelligence

Module 6

Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language
Case Study: Module 6 - Emotional Intelligence

Module 7

Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self-Awareness
Giving in Without Giving Up
Case Study: Module 7 - Emotional Intelligence

Module 8

Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Case Study: Module 8 - Emotional Intelligence

Module 9

Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeting Constructively
Case Study: Module 9 - Emotional Intelligence

Module 10

Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism and Pessimism
Case Study: Module 10 - Emotional Intelligence

Module 11

Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Case Study: Module 11 - Emotional Intelligence

Module 12

Wrapping Up

You must first complete Getting Started Emotional Intelligence before viewing this Lesson

Please sign up for the course before starting the lesson.

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