Communication Strategies

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For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

The Communication Strategies workshop will help Workplace Online participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization or individual. They will trickle down throughout the organization and positively impact everyone involved. Workplace Online participants will have the skill to model these strategies for others.

Downloadable Career Initiative Certificate upon successful completion of course.

Understand what communication is
Identify ways that communication can happen
Identify barriers to communication and how to overcome them
Develop their non-verbal and paraverbal communication skills
Use the STAR method to speak on the spot
Listen actively and effectively
Ask good questions
Use appreciative inquiry as a communication tool
Adeptly converse and network with others
Identify and mitigate precipitating factors
Establish common ground with others
Use “I” messages

Communication Strategies

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