Login

Menu

Home
Courses
+
Enroll
About Us
- OUR HAPPY CUSTOMERS
+
BOOKS
- SHOP HERE
+
Instruction on how to use

Case Study: Module 4 – Supervising Others

Home Case Study: Module 4 – Supervising Others

Supervising Others

Module 1

Getting Started Supervising Others
Workshop Objectives Supervising Others

Module 2

Setting Expectations
Defining the Requirements
Identifying Opportunities for Improvement and Growth
Setting Verbal Expectations
Putting Expectations in Writing
Case Study: Module 2 - Supervising Others

Module 3

Setting Goals
Understanding Cascading Goals
Understanding Cascading Goals (Cont'd)
The SMART Way
The Three P’s
Helping Others Set Goals
Helping Others Set Goals Cont'd
Case Study: Module 3 - Supervising Others

Module 4

Assigning Work
General Principles
The Dictatorial Approach
The Apple-Picking Approach
The Collaborative Approach
Case Study: Module 4 - Supervising Others

Module 5

Degrees of Delegation
Level One Complete Supervision
Level Two Partial Supervision
Level Three Complete Independence
Case Study: Module 5 - Supervising Others

Module 6

Implementing Delegation
Deciding to Delegate
To Whom Should You Delegate
Providing Instructions
Monitoring the Results
Troubleshooting Delegation
Case Study: Module 6 - Supervising Others

Module 7

Providing Feedback
Characteristics of Good Feedback
Feedback-Delivery Tools
Informal Feedback
Formal Feedback
Case Study: Module 7 - Supervising Others

Module 8

Managing Your Time
The 80/20 Rule
Prioritizing with the Urgent-Important Matrix
Prioritizing with the Urgent-Important Matrix (Cont'd)
Using a Productivity Journal
Using Routines and Rituals to Simplify Your Workday
Case Study: Module 8 - Supervising Others

Module 9

Resolving Conflict
Using a Conflict Resolution Process
Maintaining Fairness
Seeking Help from Within the Team
Seeking Help from Outside the Team
Case Study: Module 9 - Supervising Others

Module 10

Tips for Special Situations
What to Do If You’ve Been Promoted from within the Team
What To Do If You’re Leading a Brand New Team
What to Do if You’re Taking on an Established Team
Case Study: Module 10 - Supervising Others

Module 11

A Survival Guide for the New Supervisor
Ask the Right Questions of the Right People
Go to Gemba
Keep Learning!
Case Study: Module 11 - Supervising Others

Module 12

Wrapping Up

You must first complete Getting Started Supervising Others before viewing this Lesson

Please sign up for the course before starting the lesson.

Previous Lesson

Back to: Supervising Others > Module 4

Courses
Blog
About Us
Enroll
Contact Us
Terms and Conditions

Main Office
157 N Main St, 2nd Floor
Suffolk VA 23434
571-331-4666
United States

GET IN TOUCH WITH US

Copyright © 2017 | Freshskills | Terms and Conditions