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Case Study: Module 9 – Anger Management

Home Case Study: Module 9 – Anger Management

Anger Management

Module 1

Getting Started Anger Management
Workshop Objectives Anger Management

Module 2

Understanding Anger
The Cycle of Anger
The Cycle of Anger (Cont'd)
Understanding Fight or Flight
Common Myths about Anger
Case Study: Module 2 - Anger Management

Module 3

Do’s and Don’ts
Unhelpful Ways of Dealing with Anger
Helpful Ways of Dealing with Anger
Case Study: Module 3 - Anger Management

Module 4

Gaining Control
A Word of Warning
Using Coping Thoughts
Using Relaxation Techniques
Blowing Off Some Steam
Case Study: Module 4 - Anger Management

Module 5

Separate the People from the Problem
Objective vs. Subjective Language
Identifying the Problem
Using “I” Messages
Case Study: Module 5 - Anger Management

Module 6

Working on the Problem
Using Constructive Disagreement
Negotiation Tips
Building Consensus
Identifying Solutions
Case Study: Module 6 - Anger Management

Module 7

Solving the Problem
Choosing a Solution
Making a Plan
Getting it Done
Case Study: Module 7 - Anger Management

Module 8

A Personal Plan
Understanding Hot Buttons
Identifying Your Hot Buttons
A Personal Anger Log
A Personal Anger Log(Cont'd)
Case Study: Module 8 - Anger Management

Module 9

The Triple A Approach
Alter
Avoid
Accept
Case Study: Module 9 - Anger Management

Module 10

Dealing with Angry People
Understanding the Energy Curve
Understanding the Energy Curve(Cont'd)
De-escalation Techniques
When to Back Away and What to Do Next
Case Study: Module 10 - Anger Management

Module 11

Pulling It All Together
Process Overview
Putting It into Action
Case Study: Module 11 - Anger Management

Module 12

Wrapping Up

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