Login

Menu

Home
Courses
+
Enroll
About Us
- OUR HAPPY CUSTOMERS
+
BOOKS
- SHOP HERE
+
Instruction on how to use

Negotiation Tips

Home Negotiation Tips

Anger Management

Module 1

Getting Started Anger Management
Workshop Objectives Anger Management

Module 2

Understanding Anger
The Cycle of Anger
The Cycle of Anger (Cont'd)
Understanding Fight or Flight
Common Myths about Anger
Case Study: Module 2 - Anger Management

Module 3

Do’s and Don’ts
Unhelpful Ways of Dealing with Anger
Helpful Ways of Dealing with Anger
Case Study: Module 3 - Anger Management

Module 4

Gaining Control
A Word of Warning
Using Coping Thoughts
Using Relaxation Techniques
Blowing Off Some Steam
Case Study: Module 4 - Anger Management

Module 5

Separate the People from the Problem
Objective vs. Subjective Language
Identifying the Problem
Using “I” Messages
Case Study: Module 5 - Anger Management

Module 6

Working on the Problem
Using Constructive Disagreement
Negotiation Tips
Building Consensus
Identifying Solutions
Case Study: Module 6 - Anger Management

Module 7

Solving the Problem
Choosing a Solution
Making a Plan
Getting it Done
Case Study: Module 7 - Anger Management

Module 8

A Personal Plan
Understanding Hot Buttons
Identifying Your Hot Buttons
A Personal Anger Log
A Personal Anger Log(Cont'd)
Case Study: Module 8 - Anger Management

Module 9

The Triple A Approach
Alter
Avoid
Accept
Case Study: Module 9 - Anger Management

Module 10

Dealing with Angry People
Understanding the Energy Curve
Understanding the Energy Curve(Cont'd)
De-escalation Techniques
When to Back Away and What to Do Next
Case Study: Module 10 - Anger Management

Module 11

Pulling It All Together
Process Overview
Putting It into Action
Case Study: Module 11 - Anger Management

Module 12

Wrapping Up

You must first complete Getting Started Anger Management before viewing this Lesson

Please sign up for the course before starting the lesson.

Previous Lesson

Back to: Anger Management > Module 6

Courses
Blog
About Us
Enroll
Contact Us
Terms and Conditions

Main Office
157 N Main St, 2nd Floor
Suffolk VA 23434
571-331-4666
United States

GET IN TOUCH WITH US

Copyright © 2017 | Freshskills | Terms and Conditions